A day later: Issues with GrandCentral
February 26, 2008
Ok, yesterday I posted about GrandCentral. I think it’s a really good idea. For a more complete rundown of all the stuff it can do, you should read Lifehacker’s post about it. Despite being a REALLY good idea, I’ve discovered a few things that are going to prevent me from jumping head first into the deep end:
- GrandCentral does not support text messaging. It does, however, look like they may be looking to change this soon based off of reading their help section. What does it mean? Well, if I tell all my friends I’ve changed my number to 555.555.5555, if they try and send me a text message it wouldn’t make it through to my cell phone. I don’t want people to have to keep two numbers for me (one for voice, and another for SMS). That doesn’t simplify my life.
- Caller ID doesn’t work the way you want it to. For example, if I call my wife from my personal cell phone, the number of my personal cell phone will show up on her caller ID, not my GrandCentral number. This will do nothing but confuse people. If I send out an email to my contacts saying, “My number has now changed to 555.555.5555″, and then later I call them and it shows up as my cell phone number, 333.333.3333, they’re going to want to change the number back in their cell phone contacts. Confusing for someone who doesn’t know what’s going on (i.e., you).
- In-network calling isn’t a two way street. My wife and I both have Verizon Wireless. If she calls my GrandCentral number and I pick up on my VZW cell phone, I will not be charged for out-of-network calling, but she will. You see, she dialed a non-Verizon cell number (GrandCentral), which is how the cell companies determine in-network calling. Of course, if you talk during your “unlimited anytime minutes”, this isn’t an issue.
Like I said, I think this is a really good idea, but these few things are keeping it from the big time, in my opinion. So, you ask, how will I use it? Well, in our household, we don’t have a local, landline phone number. This can be a pain in the neck when you’re trying to order a pizza, or someone from town without a cell phone wants to call you. It’s also a pain when people want a joint number for our family (like at church). Solution? With GrandCentral, I simply set up a new local number and associated both my and my wife’s cell phone with it. So now, whenever anyone calls it, both of our phones will ring. To your average Joe, it will seem that he’s calling a landline phone.
The other nice thing is that we can give the number out and if a telemarketer starts bugging us, we can just mark him as a “spam caller” on the GrandCentral website and block him, just like in email! Furthermore, any time we get a voicemail, it will be sent to our joint Gmail account that either one of can check from anywhere (or we could do it the old fashioned way and just call in to listen to it). Genius!
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I know, I know. I haven’t posted here in over a month. Well, tough. Big whoop. Wanna fight about it?



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